Shipping policy
Shipping Policy
At Herbaron, we strive to provide you with a seamless and reliable shipping experience. We have partnered with Australia Post and other leading delivery partners for our deliveries, ensuring that all orders are trackable. Please take a moment to familiarize yourself with our shipping guidelines:
1. Domestic Shipping:
- We currently offer shipping services within Australia only.
- Please allow 1 to 3 working days for order processing.
2. Delivery Times:
- The delivery times may vary depending on your location within Australia.
- Kindly note that delivery times are subject to variations due to seasonal factors and adverse weather conditions.
3. Address Verification:
- Prior to submitting your order, please double-check and confirm your shipping information. This step helps ensure accurate and timely deliveries.
4. Shipping Fee for Incorrect Addresses
- If an order is returned due to an incorrect address provided by the buyer, an additional shipping charge of $15 will be incurred for the second delivery attempt.
5. Overseas Deliveries:
- At this time, we regret to inform you that we do not offer overseas delivery services. We are actively working on expanding our reach, and we appreciate your patience.
6. Order Tracking:
- You can track the status of your order by logging into your account on our website.
7. Contact Us:
- If you have not received your order within the specified timeframes mentioned above or have any questions related to shipping, please do not hesitate to contact us at info@herbaron.au.
Herbaron is dedicated to making your shopping experience as smooth and efficient as possible. We appreciate your trust in us for your herbal needs.
At Herbaron, we strive to provide you with a seamless and reliable shipping experience. We have partnered with Australia Post and other leading delivery partners for our deliveries, ensuring that all orders are trackable. Please take a moment to familiarize yourself with our shipping guidelines:
1. Domestic Shipping:
- We currently offer shipping services within Australia only.
- Please allow 1 to 3 working days for order processing.
2. Delivery Times:
- The delivery times may vary depending on your location within Australia.
- Kindly note that delivery times are subject to variations due to seasonal factors and adverse weather conditions.
3. Address Verification:
- Prior to submitting your order, please double-check and confirm your shipping information. This step helps ensure accurate and timely deliveries.
4. Shipping Fee for Incorrect Addresses
- If an order is returned due to an incorrect address provided by the buyer, an additional shipping charge of $15 will be incurred for the second delivery attempt.
5. Overseas Deliveries:
- At this time, we regret to inform you that we do not offer overseas delivery services. We are actively working on expanding our reach, and we appreciate your patience.
6. Order Tracking:
- You can track the status of your order by logging into your account on our website.
7. Contact Us:
- If you have not received your order within the specified timeframes mentioned above or have any questions related to shipping, please do not hesitate to contact us at info@herbaron.au.
Herbaron is dedicated to making your shopping experience as smooth and efficient as possible. We appreciate your trust in us for your herbal needs.